Refund Policy

1. Overview

Premium vouchers on Anoniest are digital products. Once delivered, a voucher code is shown to you on the purchase success page and, if you provided an email, sent to your inbox. Because the product is digital and immediately consumable, purchases are generally final.

2. When You Can Get a Refund

You may be eligible for a refund for a voucher purchase if the voucher code has not been revealed or redeemed, and you contact us within 14 days of the purchase. Examples of eligible situations include:

• A duplicate or accidental purchase
• You paid but never received a working voucher code
• A technical failure prevented you from using the code

3. When You Cannot Get a Refund

We do not issue refunds after the voucher code has been revealed or redeemed on Anoniest Chat. This includes:

• Codes that were displayed on the success page or emailed to you
• Redeemed voucher codes that have already activated premium time
• Lost, misplaced, or deleted voucher codes after you revealed them
• Change of mind after the code was activated

4. Statutory Rights

Nothing in this policy limits any rights you may have under applicable consumer protection laws. Where a refund is required by law, we will honor it even if this policy says otherwise.

5. How to Request a Refund

1. Email us at [email protected]
2. Include the order ID from your purchase success page (or the email you used for delivery)
3. Explain why you are requesting a refund

Approved refunds are processed back to the original payment method within 7–14 business days, depending on your bank or payment provider.

6. Questions

If you have questions about this policy or a specific purchase, please contact us at [email protected] or visit our contact page.